THE FINANCING FACTORY PRIVACY POLICY
The Financing Factory (“The Financing Factory”, “we”, “our”, or “us”) is committed to protecting the personal information of our clients and website users. We are a mortgage agent business powered by 8Twelve Mortgage Corp. (“8Twelve”), a licensed mortgage brokerage in Ontario, Canada. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, and it is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws.
APPLICATION AND SCOPE
This Privacy Policy applies to personal information collected by The Financing Factory, including through our website www.thefinancingfactory.ca, in connection with mortgage and financial services. It applies to customers, prospective clients, co-applicants, guarantors, and other individuals whose information is collected during the mortgage process. It also applies to personal information collected on behalf of and shared with 8Twelve for regulatory and underwriting purposes.
DEFINITION OF PERSONAL INFORMATION
Personal information means any information about an identifiable individual, including but not limited to: name, address, email, phone number, date of birth, SIN (where applicable), employment and income information, credit history, banking details, real estate documents, appraisals, and identification such as a driver’s license or passport.
COLLECTION AND USE OF PERSONAL INFORMATION
We collect information directly from you, including application forms and uploaded documents. We also collect information from third parties with your consent, such as credit bureaus, employers, financial institutions, real estate agents, and insurers. This information is used to assess mortgage eligibility, communicate with you, meet legal and regulatory obligations, and facilitate your mortgage with 8Twelve.
YOUR CONSENT
By submitting your information to The Financing Factory, you consent to our collection, use, and disclosure of personal information as described in this Privacy Policy. Consent may be given verbally, electronically, or in writing.
RIGHT TO WITHDRAW CONSENT
You may withdraw your consent to the use of your personal information at any time, subject to legal and contractual obligations. To withdraw consent or update your preferences, please contact us using the details below.
SHARING OF PERSONAL INFORMATION
We may share your information with 8Twelve Mortgage Corp. for licensing, underwriting, compliance, and processing purposes. We may also share with third-party service providers such as credit bureaus, appraisers, insurers, and legal professionals. We do not sell or rent your personal information.
TRANSFERS OF PERSONAL INFORMATION OUTSIDE OF CANADA
Some service providers may be located outside Canada. Your information may be subject to foreign laws and accessible by government authorities in those jurisdictions.
BUSINESS ANALYTICS
We may use aggregated, anonymized data for internal reporting, analytics, and service improvement. This data cannot be used to identify individuals.
WEBSITE PRIVACY
When you visit www.reversemortgagesource.ca and www.thefinancingfactory.ca, we may collect technical data such as IP address, browser type, and usage patterns using cookies and analytics tools. This helps us improve our services and user experience. You can manage cookie preferences through your browser settings.
MOBILE APP DATA COLLECTION
If using a mobile application provided by The Financing Factory, we may collect location data, contact lists, and device access permissions with your consent. This data is used to support app functionality and is managed securely.
QUALITY AND ACCESS RIGHTS
We strive to ensure your information is accurate and up-to-date. You have the right to request access to or correct your personal information. We may decline access in specific legal circumstances.
PERSONAL INFORMATION OUTSIDE OF CANADA
Your information may be processed or stored in countries outside Canada. In such cases, it may be subject to access by foreign governments under applicable laws.
SECURITY OF PERSONAL INFORMATION
We use reasonable security measures to protect your information, including physical, administrative, and technical safeguards. No system is completely secure; however, we aim to minimize risk.
RETENTION
We retain your personal information only as long as needed to fulfill the purposes for which it was collected, or as required by law.
HOW TO CONTACT US
If you have questions or requests regarding this Privacy Policy or your personal information, please contact us:
The Financing Factory
Email:
Websites: www.reversemortgagesource.ca; www.thefinancingfactory.ca
CHANGE OF PRIVACY POLICY
This policy may be updated periodically to reflect changes in law or our practices. Updated versions will be posted on our website.